Many businesses are realizing the benefits of having highly skilled workers employed in their organizations. They are the "key" to any successful business.
YTEC is pleased to offer the "Welcome Yukon" a quality service training program. This 3.5 hour workshop is a must for anyone who deals with the public! Make sure you have the skills you need to give customers a genuine welcome and excellent service.
- Keys to Business Success
- Effective Communication
- Dealing with Customers Complaints
- Value of a Positive Attitude
- Scope of Tourism Sector
- Value of Tourism to the Yukon
- Knowing your Area
Heart of Gold
We need to work together to guarantee that each visitor to the Yukon feels welcome, and has a solid gold tourism experience. That way, our visitors will:
- Stay longer
- Come back sooner
- Tell more of their friends what a tremendous time they had in the Yukon
As well, interesting Yukon facts are presented during the seminar, which are an asset in dealing with tourists or local visitors. Each participant receives a Welcome Yukon "Certificate of Participation", along with a "Yukon Gold" lapel pin at completion of the course.
Welcome Yukon's reputation as a beneficial training program for all sectors is spreading, and many businesses are making this training part of their mandatory hiring requirements.